Warranty Information...

A Personal Note from Gordon Clements,
Founder of SymphonyShades.com

Dear Customer,

Our reputation has been built on making quality products that outperform the competition, regardless of the environment. We've installed thousands of Symphony cellular shades in college dormitories. If they can stand up to the tough environment of a college dormitory, they can make it in your home or office. 

Each of our shades is made from beginning to end by a Vermont craftsperson who proudly signs every shade he or she makes. If your shade requires service, it will go directly back to that person who will bend over backwards to do anything and everything to fix the problem to meet your expectations.

Symphony Shades are also covered by a Limited Lifetime Warranty. If you have a particular question still unanswered, please call toll free at (1-877-966-3678) or e-mail me, and I would be glad to go into further detail.

Although the Symphony Limited Life Warranty by Comfortex excludes shipping and installation costs, we produce such exceptionally consistent quality that we are able to pay for ground shipping both directions on all warranty work during the first year you own your shades. If you want quicker turnaround, just specify "next day" or "second day" air on your e-mail, and authorize us to charge the difference between that and the cost of ground shipping to your credit card.

Rest assured that when you order from SymphonyShades.com you get our top quality product made with care.

Yours Sincerely,

Gordon Clements
President