Author: Erin Moriarty

Ch-Cha-Cha-Channnges!

Erin Moriarty Leave a comment

Ok, so you *might* have noticed already, but BIG things are happening!

But first… no, no, no… we’re not changing. Not in any of the ways that are important to you, that is. We’re still the same small, family-owned Vermont business, making the same super-high-quality, super-durable, super-insulating cellular window shades! That will never change.

What has changed? We’ve built a brand new website that will allow us to do MORE for you! And we’ve changed the brand name of our cellular shades. Same amazing shades, brand new name!

Introducing…

Same, SNAZZY Stylin’ Shades, but with oh so much MORE!

More options!

Easier ordering!

BIGGER discounts!

You fell in love with our superior insulating Symphony Shades,….(We don’t blame ya there…)

They’re stylish, super energy efficient and dare we say…..sexy.

Same Stunning Cellular Shades

And those haven’t changed a bit! I mean, why mess with perfection, right? 😉 But NOW…..we have even MORE shades to choose from! Allow us to introduce you to our ravishing, reliable….

New EcoSmart Roller Shades!

I know, riiiiiiight?

These shades rock AND roll……

SoooOoo…we know change is difficult. We get it. Just keep in mind…

We are the SAME friendly, helpful people you know and love… just working hard to offer you even MORE shading options, an easier way to price and order your shades, and introductory pricing that can’t be beat. Check out the new site today, and let us know what you think!

Do you hear that?!

Erin Moriarty Leave a comment

You’re magical shade makers are whistling while they work!

Our team says it helps them stay focused, and THAT means you’ll be getting your Symphony Shades exactly the way you ordered them.

 
Our Shades are SO insulating, SO stylish…SO popular, that our production lead time right now is 5 weeks.

That being said, it goes without saying (but we’re gonna say it anyway), 
THANK YOU!  THANK YOU!   THANK YOU!   THANK YOU!  THANK YOU! 

…for your patience! We promise to make it worth the wait!

Do you have questions? We will be happy to answer!

service@symphonyshades.com
Or Give us a Call: 877-887-4239 

Meet Andrew!

Erin Moriarty Leave a comment

A company is only as good as its team members and we have an all-star team. And we would like to introduce you to Andrew, or Drew if you’re into the whole brevity thing…

Hiking near Killington, VT on an early Autumn day.

“Hi, I’m Andrew and I work in customer service here at SymphonyShades.com! When I’m not helping our customers get the absolute most from their shades, you can find me roaming around the various wooded walking and hiking trails in and around northern Vermont on foot, cross country skis or my fat bike.

If the weather isn’t so great (which happens from time to time here in the Green Mountain State ?) I like to read science fiction and fantasy novels, and play games (video games, board games, Dungeons and Dragons; ALL of them!). I also appreciate anything and everything McElroy related.”

Hiking along the Long Trail in Hancock,Vermont,

What do you love about working at Symphony Shades?”

“One of the best parts about providing customer service here at SymphonyShades.com is chatting with all the people who have our shades in their homes for DECADES.  They often think that because a cord broke, or because their cat loves to hang off of the shade, that they will need to replace the shades entirely.  Which is SO not true! Helping people repair/refresh these shades to their former glory,  and proving the longevity of our shades always brings a smile to my face.” ?

So the next time you call, email or chat with Andrew, you can put a face to the name!

AFTER!

Erin Moriarty Leave a comment

Making Their Lives EASIER- Shade Makeover!

Check out this winning combination of motorized shades and corded Symphony Shades!

Our customer Jim, his life is easy peasy lemon squeezy with our motorized shades. Our Symphony Shades run off of either a battery pack or a 12-V plug-in transformer, and can be controlled by a remote, wall switch, timer, or even with a sun sensor! Or in other words……MAGIC!

Chat with one of our shady gurus today! 877-887-4239

The 50% OFF Sale is BACK!

Erin Moriarty Leave a comment

We’ve Only Done This ONCE Before!

Don’t get us wrong… we’d LOVE to offer our gorgeous, handcrafted shades at half-price ALL THE TIME. Alas, that’s just not possible. In fact, the only time we’ve dared to do so was during “The Period That Shall Not Be Named”, when we had to temporarily halt production this past April and May. After all, we asked you to be remarkably patient, and we wanted to reward you for your loyalty and understanding.

So Why Bring the Sale Back Now?

Well, of course we want to give you a great Black Friday / Cyber Monday deal. That goes without saying! Yet we’re going above and beyond because, again, we need to ask you for just a wee bit of patience. We are open, fully staffed, and building shades better and faster than ever. However, other parts of this crazy world – in this most unusual of years – are once again slightly off kilter.

Some of our supplies are arriving more slowly than normal. Shipping times are a tad more unpredictable. We pride ourselves on being completely upfront and transparent, and we can’t currently guarantee order completion dates any earlier than mid-to-late January. But if you have some flexibility on your delivery date, we’ve soooo got your deal, and we’d be delighted if you’d take advantage of the best prices we’ve ever offered!

You KNEW it had to happen.

Erin Moriarty

What’s that ol’ saying? “All Good Things Must Come to End?”
Well, that time is now, our Symphony shady friends.

*insert sad trombone noise*

We’ve NEVER offered this kinda discount before. EVER!
Our 50% sale was a temporary response to the global pandemic, and it’s not something we can sustain under “normal” operating conditions.

The SUPER news? We’re back in full production mode, which is VERY exciting! WOO HOOOOOooOOOOO!

It was our great pleasure to do what we could to help, and to honor your patience and loyalty to our small American manufacturing business. Truly!

It might sound trite, but we ARE all in this together.

Thank YOU, our amazing SymphonyShades.com family!


Wait, you say you need MORE time?

If you know us at all, you know we want you to be thrilled with your purchase. We want it to be perfect for you. Do you need to order samples, so you can choose your ideal fabric color?

Free SAMPLES!

Are you worried about rushing your window measurements?

Pffft… relax! Take your time and get things just right.

Simply shoot us an email and we’ll happily extend the 50% discount for you! (OK, maybe not for months – but for any reasonable period. 🙂 )

Oh YES We’re making PROGRESS!

Erin Moriarty Leave a comment

Hello all of our SUPER Symphony Shade friends!

In our continuing effort to keep you updated on new developments, here’s the latest…
Our little state of Vermont, is still on a promising trajectory, and certain industries are slowly opening up more and more. One of those is manufacturing, including our shade production facility. Yippie!

We’re still limited as to the number of people allowed in the building at any one time, and of course, we’re carefully following all CDC safety guidelines. As a result – and also due to the phenomenal response to our 50% OFF SALE (Thank you VERY much!!!) – it remains somewhat difficult to determine precise production times for new orders.

Our best guess? Orders placed today will ship in approximately 4 weeks. However, as restrictions continue to be relaxed, this could certainly change for the better!

Pre-Pandemic Dance Interlude.


As always, please feel free to reach out with any questions, winning lottery ticket numbers, cute animal photos, ADORABLE family photos/videos, or if you just need to chat with someone really, really cool.

And again, thank you so very much for your patience and for the tremendous support we’ve received! VIVA LA SYMPHONY SHADES! service@symphonyshades.com

WOOHOO! WE’RE BACK!

Erin Moriarty Leave a comment

Great news! We’re building shades again! Our beautiful state of Vermont seems to be past the worst of the pandemic, and some businesses are being allowed to resume operations while still following CDC guidelines for safety.

What that means for us is, we can have a limited number of people in the building at any one time producing and shipping new shades. Yay! We’re going to make the most of this, with multiple shifts and smart planning, and it should allow us to catch up on orders within a matter of weeks.

As we adjust to this new way of doing things, we should quickly get a feel for more specific time frames for each order, and we’ll provide additional updates as this occurs.

Once again, thank you so much for the amazing support we’ve received throughout this unusual period. We’re thrilled to be one step closer to delivering beautiful new shades to our faithful Symphony friends!

Update from Symphony’s President!

Erin Moriarty Leave a comment

Hi Valued SymphonyShades.com Family!

As promised in my last note, I am reaching out because there has been a new development in our situation. On Friday, we received the great news that Vermont’s numbers for Covid-19 cases are tracking better than predicted in the best case scenario! This is largely credited to our state’s “Stay Home – Stay Safe” policies. In order to continue the trend and beat this thing completely, our Governor has decided to extend the order through 5/15, at which time we expect to be running full speed getting shades built and out the door to you!

I understand that this extension can be frustrating for some of you. And believe me, all I want is to get my team back to work just as quickly as it’s safe to do so! I truly appreciate the outpouring of support we have received from clients like you.

The fact that you show such caring for this small Vermont manufacturer and are willing to work with us through this uncertainty makes me confident that all of us will make it through this… together!

Please feel free to reach out to me with any questions or concerns. I am here for you.

Warmly,

Kelly

How are you, our ‘shady’ family?

Erin Moriarty Leave a comment

Hello Symphony Shades family,

How are you doing?

I hope everyone takes a moment to take in some Sun and delicious fresh air when you can.

My name is Kelly Clements, and I am the president of SymphonyShades.com. Our company is a small manufacturing business based in the green mountains of Vermont, where we have been passionately building custom window coverings since 1986. I care deeply about my team and each of our valued clients. As such, I have been working hard to do what’s right to keep our entire team healthy during this time, while still building and shipping our clients’ shades in a timely manner. As of now, our production team is keeping up with demand, and using staggered shifts, we are able to maintain appropriate social distance.

Our customer service and admin teams are working from home and here to assist you as always… or even just to chat!

We’ve had clients ask about the safety of the packaging once they receive their shades, and according to the World Health Organization “the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is low.”

We are extremely confident you can order, receive and install your shades safely from the comfort of your home.

I will reach out again as the situation changes. Until then, please stay safe and healthy, and know that we are thinking of you and sending a smile your way.

Warmly,

Kelly