Category: Uncategorized

Ch-Cha-Cha-Channnges!

Erin Moriarty Leave a comment

Ok, so you *might* have noticed already, but BIG things are happening!

But first… no, no, no… we’re not changing. Not in any of the ways that are important to you, that is. We’re still the same small, family-owned Vermont business, making the same super-high-quality, super-durable, super-insulating cellular window shades! That will never change.

What has changed? We’ve built a brand new website that will allow us to do MORE for you! And we’ve changed the brand name of our cellular shades. Same amazing shades, brand new name!

Introducing…

Same, SNAZZY Stylin’ Shades, but with oh so much MORE!

More options!

Easier ordering!

BIGGER discounts!

You fell in love with our superior insulating Symphony Shades,….(We don’t blame ya there…)

They’re stylish, super energy efficient and dare we say…..sexy.

Same Stunning Cellular Shades

And those haven’t changed a bit! I mean, why mess with perfection, right? 😉 But NOW…..we have even MORE shades to choose from! Allow us to introduce you to our ravishing, reliable….

New EcoSmart Roller Shades!

I know, riiiiiiight?

These shades rock AND roll……

SoooOoo…we know change is difficult. We get it. Just keep in mind…

We are the SAME friendly, helpful people you know and love… just working hard to offer you even MORE shading options, an easier way to price and order your shades, and introductory pricing that can’t be beat. Check out the new site today, and let us know what you think!

Do you hear that?!

Erin Moriarty Leave a comment

You’re magical shade makers are whistling while they work!

Our team says it helps them stay focused, and THAT means you’ll be getting your Symphony Shades exactly the way you ordered them.

 
Our Shades are SO insulating, SO stylish…SO popular, that our production lead time right now is 5 weeks.

That being said, it goes without saying (but we’re gonna say it anyway), 
THANK YOU!  THANK YOU!   THANK YOU!   THANK YOU!  THANK YOU! 

…for your patience! We promise to make it worth the wait!

Do you have questions? We will be happy to answer!

service@symphonyshades.com
Or Give us a Call: 877-887-4239 

AFTER!

Erin Moriarty Leave a comment

Making Their Lives EASIER- Shade Makeover!

Check out this winning combination of motorized shades and corded Symphony Shades!

Our customer Jim, his life is easy peasy lemon squeezy with our motorized shades. Our Symphony Shades run off of either a battery pack or a 12-V plug-in transformer, and can be controlled by a remote, wall switch, timer, or even with a sun sensor! Or in other words……MAGIC!

Chat with one of our shady gurus today! 877-887-4239

A Sale with a Difference

matto@gordonswd.com Leave a comment

Helping Those In Need

We’ve ALL been challenged this year… in ways we probably never imagined! Here at SymphonyShades.com, we’ve faced obstacles – both professional and personal – of seemingly every kind. We know how lucky we are, though. We’ve survived… in many ways, we’ve even come through this stronger than ever.

Not everyone is so fortunate. Many are struggling, and we want to help. Through the end of the year, not only are we offering you, our beloved customers, 40% off your purchase of beautiful new cellular shades, but we’re also donating a portion of each sale to COTS (Committee on Temporary Shelter).

If you’ve been thinking about dressing up those windows in fabulous style and ultimate warmth, why not now? Together, we CAN make a difference!

So… About Those “Obstacles”…

No doubt about it, things are not “normal” right now. I think we can all agree on that! In our world, supply chains are slowed, shipping times are less predictable, safety procedures affect all aspects of shade building, and frankly, our staff needs a little time to spend with family and to gear up for what we expect to be a gangbusters 2021.

In our continuing tradition of total transparency, we want you to know upfront that new orders are not expected to ship until late January or early February. We know, we know… that’s not exactly ideal for some of you, and we would put this topsy-turvy world right back on it’s proper axis for you if we could! But right now, we have to ask… can you spare a little extra patience? We sure do appreciate it, and we promise to build you amazing, durable, handcrafted shades that will be worth the wait!

The 50% OFF Sale is BACK!

Erin Moriarty Leave a comment

We’ve Only Done This ONCE Before!

Don’t get us wrong… we’d LOVE to offer our gorgeous, handcrafted shades at half-price ALL THE TIME. Alas, that’s just not possible. In fact, the only time we’ve dared to do so was during “The Period That Shall Not Be Named”, when we had to temporarily halt production this past April and May. After all, we asked you to be remarkably patient, and we wanted to reward you for your loyalty and understanding.

So Why Bring the Sale Back Now?

Well, of course we want to give you a great Black Friday / Cyber Monday deal. That goes without saying! Yet we’re going above and beyond because, again, we need to ask you for just a wee bit of patience. We are open, fully staffed, and building shades better and faster than ever. However, other parts of this crazy world – in this most unusual of years – are once again slightly off kilter.

Some of our supplies are arriving more slowly than normal. Shipping times are a tad more unpredictable. We pride ourselves on being completely upfront and transparent, and we can’t currently guarantee order completion dates any earlier than mid-to-late January. But if you have some flexibility on your delivery date, we’ve soooo got your deal, and we’d be delighted if you’d take advantage of the best prices we’ve ever offered!

CONTINUING TO MAKE PROGRESS!

matto@gordonswd.com Leave a comment

Woohoo! We’re back to full production capacity, while carefully following all CDC safety guidelines, of course. As a result, we’re furiously working away at the backlog of orders placed while we were unable to operate (thank you so much for your faith and your patience!!!).

It remains somewhat difficult to determine precise production times for new orders. Our current estimate? Orders placed today will ship in approximately 3 weeks. And we’ve added new staff and taken other measures to try to reduce our turnaround times even further!

As always, please continue to reach out with any questions. And again, thank you so very much for the tremendous support we’ve received!

You KNEW it had to happen.

Erin Moriarty

What’s that ol’ saying? “All Good Things Must Come to End?”
Well, that time is now, our Symphony shady friends.

*insert sad trombone noise*

We’ve NEVER offered this kinda discount before. EVER!
Our 50% sale was a temporary response to the global pandemic, and it’s not something we can sustain under “normal” operating conditions.

The SUPER news? We’re back in full production mode, which is VERY exciting! WOO HOOOOOooOOOOO!

It was our great pleasure to do what we could to help, and to honor your patience and loyalty to our small American manufacturing business. Truly!

It might sound trite, but we ARE all in this together.

Thank YOU, our amazing SymphonyShades.com family!


Wait, you say you need MORE time?

If you know us at all, you know we want you to be thrilled with your purchase. We want it to be perfect for you. Do you need to order samples, so you can choose your ideal fabric color?

Free SAMPLES!

Are you worried about rushing your window measurements?

Pffft… relax! Take your time and get things just right.

Simply shoot us an email and we’ll happily extend the 50% discount for you! (OK, maybe not for months – but for any reasonable period. 🙂 )

Update from Symphony’s President!

Erin Moriarty Leave a comment

Hi Valued SymphonyShades.com Family!

As promised in my last note, I am reaching out because there has been a new development in our situation. On Friday, we received the great news that Vermont’s numbers for Covid-19 cases are tracking better than predicted in the best case scenario! This is largely credited to our state’s “Stay Home – Stay Safe” policies. In order to continue the trend and beat this thing completely, our Governor has decided to extend the order through 5/15, at which time we expect to be running full speed getting shades built and out the door to you!

I understand that this extension can be frustrating for some of you. And believe me, all I want is to get my team back to work just as quickly as it’s safe to do so! I truly appreciate the outpouring of support we have received from clients like you.

The fact that you show such caring for this small Vermont manufacturer and are willing to work with us through this uncertainty makes me confident that all of us will make it through this… together!

Please feel free to reach out to me with any questions or concerns. I am here for you.

Warmly,

Kelly

COVID-19 UPDATE 3/26/2020

matto@gordonswd.com Leave a comment

Dear Symphony Shades Family,

The state of Vermont has recently issued a directive to temporarily close all non-essential businesses. We believe these closures will help get our nation back to normal more quickly, and so in our efforts to be a part of the solution are complying with the directive.

What this means is that our admin staff will be working from home and here to help as normal! We can answer questions, get you an estimate, and take orders. What we are not able to do at this time is guarantee a delivery date for your shades. However, we absolutely commit to above-average communication as we navigate these next few weeks. We will keep in touch to let you know the status of your order.

We’ll also post new announcements at our website as our status changes. In addition, feel free to contact us with any questions or concerns – or to have company updates personally emailed to you. We would love to keep in touch and to know that you are safe and well during this unusual period. In all sincerity, we’d be happy just to chat if you’d like somebody to talk to!

Thank you for your patience and understanding, and for the outpouring of well-wishes our small Vermont company has already received. You are in our thoughts, and we hope for the very best for each of you as we all pull through this together!

Sincerely,

Your Friends at SymphonyShades.com

How are you, our ‘shady’ family?

Erin Moriarty Leave a comment

Hello Symphony Shades family,

How are you doing?

I hope everyone takes a moment to take in some Sun and delicious fresh air when you can.

My name is Kelly Clements, and I am the president of SymphonyShades.com. Our company is a small manufacturing business based in the green mountains of Vermont, where we have been passionately building custom window coverings since 1986. I care deeply about my team and each of our valued clients. As such, I have been working hard to do what’s right to keep our entire team healthy during this time, while still building and shipping our clients’ shades in a timely manner. As of now, our production team is keeping up with demand, and using staggered shifts, we are able to maintain appropriate social distance.

Our customer service and admin teams are working from home and here to assist you as always… or even just to chat!

We’ve had clients ask about the safety of the packaging once they receive their shades, and according to the World Health Organization “the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is low.”

We are extremely confident you can order, receive and install your shades safely from the comfort of your home.

I will reach out again as the situation changes. Until then, please stay safe and healthy, and know that we are thinking of you and sending a smile your way.

Warmly,

Kelly