Tag: COVID19

Oh YES We’re making PROGRESS!

Erin Moriarty Leave a comment

Hello all of our SUPER Symphony Shade friends!

In our continuing effort to keep you updated on new developments, here’s the latest…
Our little state of Vermont, is still on a promising trajectory, and certain industries are slowly opening up more and more. One of those is manufacturing, including our shade production facility. Yippie!

We’re still limited as to the number of people allowed in the building at any one time, and of course, we’re carefully following all CDC safety guidelines. As a result – and also due to the phenomenal response to our 50% OFF SALE (Thank you VERY much!!!) – it remains somewhat difficult to determine precise production times for new orders.

Our best guess? Orders placed today will ship in approximately 4 weeks. However, as restrictions continue to be relaxed, this could certainly change for the better!

Pre-Pandemic Dance Interlude.


As always, please feel free to reach out with any questions, winning lottery ticket numbers, cute animal photos, ADORABLE family photos/videos, or if you just need to chat with someone really, really cool.

And again, thank you so very much for your patience and for the tremendous support we’ve received! VIVA LA SYMPHONY SHADES! service@symphonyshades.com

WOOHOO! WE’RE BACK!

Erin Moriarty Leave a comment

Great news! We’re building shades again! Our beautiful state of Vermont seems to be past the worst of the pandemic, and some businesses are being allowed to resume operations while still following CDC guidelines for safety.

What that means for us is, we can have a limited number of people in the building at any one time producing and shipping new shades. Yay! We’re going to make the most of this, with multiple shifts and smart planning, and it should allow us to catch up on orders within a matter of weeks.

As we adjust to this new way of doing things, we should quickly get a feel for more specific time frames for each order, and we’ll provide additional updates as this occurs.

Once again, thank you so much for the amazing support we’ve received throughout this unusual period. We’re thrilled to be one step closer to delivering beautiful new shades to our faithful Symphony friends!

Update from Symphony’s President!

Erin Moriarty Leave a comment

Hi Valued SymphonyShades.com Family!

As promised in my last note, I am reaching out because there has been a new development in our situation. On Friday, we received the great news that Vermont’s numbers for Covid-19 cases are tracking better than predicted in the best case scenario! This is largely credited to our state’s “Stay Home – Stay Safe” policies. In order to continue the trend and beat this thing completely, our Governor has decided to extend the order through 5/15, at which time we expect to be running full speed getting shades built and out the door to you!

I understand that this extension can be frustrating for some of you. And believe me, all I want is to get my team back to work just as quickly as it’s safe to do so! I truly appreciate the outpouring of support we have received from clients like you.

The fact that you show such caring for this small Vermont manufacturer and are willing to work with us through this uncertainty makes me confident that all of us will make it through this… together!

Please feel free to reach out to me with any questions or concerns. I am here for you.

Warmly,

Kelly

How are you, our ‘shady’ family?

Erin Moriarty Leave a comment

Hello Symphony Shades family,

How are you doing?

I hope everyone takes a moment to take in some Sun and delicious fresh air when you can.

My name is Kelly Clements, and I am the president of SymphonyShades.com. Our company is a small manufacturing business based in the green mountains of Vermont, where we have been passionately building custom window coverings since 1986. I care deeply about my team and each of our valued clients. As such, I have been working hard to do what’s right to keep our entire team healthy during this time, while still building and shipping our clients’ shades in a timely manner. As of now, our production team is keeping up with demand, and using staggered shifts, we are able to maintain appropriate social distance.

Our customer service and admin teams are working from home and here to assist you as always… or even just to chat!

We’ve had clients ask about the safety of the packaging once they receive their shades, and according to the World Health Organization “the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is low.”

We are extremely confident you can order, receive and install your shades safely from the comfort of your home.

I will reach out again as the situation changes. Until then, please stay safe and healthy, and know that we are thinking of you and sending a smile your way.

Warmly,

Kelly