Hello Symphony Shades family,
How are you doing?
I hope everyone takes a moment to take in some Sun and delicious fresh air when you can.
My name is Kelly Clements, and I am the president of SymphonyShades.com. Our company is a small manufacturing business based in the green mountains of Vermont, where we have been passionately building custom window coverings since 1986. I care deeply about my team and each of our valued clients. As such, I have been working hard to do what’s right to keep our entire team healthy during this time, while still building and shipping our clients’ shades in a timely manner. As of now, our production team is keeping up with demand, and using staggered shifts, we are able to maintain appropriate social distance.
Our customer service and admin teams are working from home and here to assist you as always… or even just to chat!
We’ve had clients ask about the safety of the packaging once they receive their shades, and according to the World Health Organization “the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is low.”
We are extremely confident you can order, receive and install your shades safely from the comfort of your home.
I will reach out again as the situation changes. Until then, please stay safe and healthy, and know that we are thinking of you and sending a smile your way.
Warmly,
Kelly