International Shipping

When you purchase cellular window shades from Symphony Shades, not only will we offer you competitive prices and a beautiful product, but we ship our Symphony shades throughout the world! Yes, we can ship our shades to Canada, Japan, Australia, New Zealand and all other countries. Our international customers play a big role in our business, and we will do what it takes to get you your custom shades!

Interested to see what our customers think about shopping with us? You can check out their testimonials here (link to international customer testimonial page).

Frequently Asked International Shipping Questions

How are Duties and Taxes handled

While our shades are enjoyed worldwide, ever country has their own set of rules for imported goods. You the customer are responsible for taking care of duties and taxes for your shipment.

How are Orders Shipped?

The majority of our orders will ship FedEx.

Are There any Sizing Restrictions?

Since international orders go through many hubs, we must pack our shades with extra care. To avoid our customer's paying freight charges, we will not ship shades over 94" wide. We will give our best to ensure that your shades don't ship freight. However, orders 90-94" have a small chance of shipping freight. 

Are There Handling Fees?

When our international orders ship, we charge our customers exact shipping plus a $50 surcharge for each order for handling. This surcharge isn't applicable for Canadian customers. 


If your order weighs more than 10 lbs, it will qualify for FedEx’s “Great Rates” program.
For unpaid international invoices, there will be a 1.5% interest rate applied each month.  

More Shipping Questions?

If you have concerns about the costs of shipping, here are a few ways you can estimate how much your shipping might cost.

    1. You can call us! Our phone number is 877-887-4239 and we will work up a estimated shipping cost.
    2. You can email us! Send a quick email to one of our customer representatives at Please include your estimated order size, fabric and shipping address. We will get back to you with our estimate right away!

Our shipping costs are dependent on location, size, and the day it ships. We only know the exact cost when your order actually ships.